The Communication Workers Union (CWU) is undertaking this annual survey to help us build a more detailed picture of our members, which will in turn enable us to ensure that our communications match your personal and professional knowledge and information needs.  Please help us by completing all parts of this questionnaire as thoroughly as you can.  

If you would like to be entered into the draw to win an Apple iPod,
please ensure that you enter your contact details at the end of this form.
About you...
Q1 Are you?
 
 
 
Q2 What is your age?
 
 
 
 
 
 
 
Q3 What is your ethnic origin?
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q4 Which of the following describes your professional status?
 
 
 
 
 
 
 
About your membership of the CWU...
Q5 How long have you been a member of the CWU?
 
 
 
 
 
 
 
Q6 How do you participate in the activities of the CWU?
 
 
 
 
 
 
 
Q7 Which CWU Sector do you belong to?
 
 
 
Q8 Which Region do you belong to?  
If you are unsure, a list of Branches for each Region is shown...
 
 
 
 
 
 
 
 
 
 
 
 
Q9 Which Eastern Branch do you belong to?
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q10 Which London Branch do you belong to?
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q11 Which Midands Branch do you belong to?
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q12 Which Northern Ireland Branch do you belong to?
 
 
 
 
 
 
 
Q13 Which North East Branch do you belong to?
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q14 Which North West Branch do you belong to?
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q15 Which Scottish Branch do you belong to?
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q16 Which South East Branch do you belong to?
 
 
 
 
 
 
 
 
 
 
 
Q17 Which South West Branch do you belong to?
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q18 Which Welsh Branch do you belong to?
 
 
 
 
 
 
 
 
 
 
 
Q19 Are you a member of any other professional association?
 
 
 
 
About your work...
Q20 Where do you work?
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q21 Which of these activities best describes what you are doing at present?  
 
 
 
 
 
 
 
 
 
 
 
Q22 How would you describe your professional skills?
 
 
 
 
 
 
 
 
 
 
Q23 Do you job share?
 
 
 
Q24 What is your salary (inc.overtime & bonuses)?
 
 
 
 
 
 
 
 
 
 
 
Q25 How many employees are there at your place of work?
 
 
 
 
 
 
 
 
 
Q26 How useful do you find the following in helping you keep up to date with the developments in your industry?
  Very useful   Useful   Not useful
  Training courses    
  Magazines    
  Broadcast/print news    
  Books and journals    
  The Internet/websites    
  Conferences    
CWU TV
Q27 Do you have access to, or subscribe to digital TV?
 
 
 
Q28 Which digital TV service do you have access to?
 
 
 
 
 
Q29 Are you aware of CWU TV?
 
 
 
Q30 Have you watched CWUTV?
 
 
 
 
 
Q31 Which programmes have you watched?
  Programme 1   Programme 2   Programme 3
  Tuesday @ 10:00am    
  Thursday @ 10:00am    
  Saturday @ 10:00am    
  Sunday @ 7:30pm    
Q32 The programme is currently produced on a monthly basis, what is your opinion on this?
 
 
Q33 What is your opionion of the various programmes and features on CWUTV
  Very useful   Useful   Not useful   No opinion
  News      
  Postal News      
  Telecoms News      
  Organising Features      
  Health & Safety Features      
  Education Features      
  Interviews      
Q34
How you read CWU Voice...
Q35 Which edition of CWU Voice do you receive?
 
 
 
Q36 Would you like to see regional editions of CWU Voice?
 
 
 
Q37 How many issues of the Telecoms and Financial Services edition of CWU Voice have you read in the last year?
 
 
 
 
 
 
 
 
Q38 How do you read or look through an average issue?
 
 
 
 
 
Q39 Overall, how long do you spend reading an issue of the Telecoms and Financial Services edition of CWU Voice?
 
 
 
 
 
 
 
Q40 How often do you read the following within the Telecoms and Financial Services edition of CWU Voice?
  Always read   Often read   Sometimes read   Rarely read   Never read
  General Secretary's Column        
  CWU - In the News        
  Letters        
  Telecoms & Financial Services News        
  General News        
  Feature articles        
  Back page debate        
Q41 How long do you keep your issues of the Telecoms and Financial Services edition of CWU Voice?
 
 
 
 
 
Q43 How many other people (in addition to yourself) read your copy of the Telecoms and Financial Services edition of CWU Voice?
 
 
 
 
 
 
 
Q44 Do you discuss the content of the Telecoms and Financial Services edition of CWU Voice at your workplace with your colleagues
 
 
 
Q45 How would you rate the Telecoms and Financial Services edition of CWU Voice on each of the following criteria?
  Excellent   Very Good   Good   Average   Poor
  Quality of editorial (accuracy, readability, tone)        
  Range of topics covered        
  Design & layout (photos, icon, charts, colour etc.)        
  Format (the actual physical size of the magazine)        
  Relevance to your job        
  Signposting (i.e. the way in which features and news articles are presented to help you find the topics of interest)        
   
Q46 How many issues of the Postal edition of CWU Voice have you read in the last year?
 
 
 
 
 
 
 
 
Q47 How do you read or look through an average issue?
 
 
 
 
 
Q48 Which of the following CWU sector magazines do you receive?
 
 
 
 
 
 
 
Q49 Overall, how long do you spend reading an issue of the Postal edition of CWU Voice?
 
 
 
 
 
 
 
Q50 How often do you read the following within the Postal edition of CWU Voice?
  Always read   Often read   Sometimes read   Rarely read   Never read
  General Secretary's Column        
  CWU - In the News        
  Letters        
  Postal News        
  General News        
  Feature articles        
  Back page debate        
Q51 How long do you keep your issues of the Postal edition of CWU Voice?
 
 
 
 
 
Q42 How many other people (in addition to yourself) read your copy of the Postal edition of CWU Voice?
 
 
 
 
 
 
 
Q45 Do you discuss the content of the Postal edition of CWU Voice at your workplace with your colleagues
 
 
 
Q46 How would you rate the Postal edition of CWU Voice on each of the following criteria?
  Excellent   Very Good   Good   Average   Poor
  Quality of editorial (accuracy, readability, tone)        
  Range of topics covered        
  Design & layout (photos, icon, charts, colour etc.)        
  Format (the actual physical size of the magazine)        
  Relevance to your job        
  Signposting (i.e. the way in which features and news articles are presented to help you find the topics of interest)        
Our advertisers...
Q50 How useful do you find the adverts in CWU Voice
 
 
 
 
 
Q52 Having seen an advert in CWU Voice, have you taken any or all of the following actions?
 
 
 
 
 
Q53 When you approached an advertiser, how happy were you with their response to your requests for information?
 
 
 
 
Our website...
Q54 Have you visited www.cwu.org?
 
 
 
Q55 How often do you visit www.cwu.org?
 
 
 
 
 
 
Q56 Do you visit your own Branch's microsite
 
 
 
Q57 How often do you visit your own Branch's microsite?
 
 
 
 
 
 
Q58 Do you visit Billy's Blog?
 
 
 
Q59
Q60 How would you rate www.cwu.org on each of the following criteria?
  Excellent   Very Good   Good   Average   Poor
  Presentation of homepage        
  Ease of navigation to other parts of the site        
  Ease with which you can find the information you are looking for        
  Overall content        
  The general writing style used on the site - i.e. is it in plain English        
  Layout of individual pages        
  Your Branch microsite        
Other reading...
Q61 What other magazines and newspapers do you read on a regular basis?
 
 
Q62 Please rank the following according to how important they are as a source of news to you:
(1 is most important, 7 least important)
  1   2   3   4   5   6   7
  National TV News            
  National Radio News            
  Local Newspapers            
  Local TV News            
  Local Radio News            
  Online            
Q63
Q64 Would you like to be included in the prize draw for an Apple iPod?
 
 
 
Q65 Please complete your name and membership details below
 
 
 
 
 
Your information will be handled in accordance with the UK Data Protection Act. By providing us with your e-mail, you consent to being contacted occasionally by the CWU. Should you not wish to hear from us via email, please do not complete this field.

Thank you for taking the time to complete this questionnaire.  We are grateful for your input.

 
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